Assess Nathan Spear for Enterprise CS and FinOps roles with real proof

I'm Nathan Spear. This site helps recruiters and hiring managers assess fit, review outcomes, and explore real work across enterprise Customer Success, renewals, expansion, and cloud cost optimization.

Enterprise CSRenewalsExpansionFinOpsAWSAzureGCP

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Review experience

Work history with outcomes, scope, and executive work

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See proof

Case studies and key metrics tied to real work

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Key Highlights

151%

Net Revenue Retention

Renewals and expansion driven by data, lifecycle design, and executive alignment

$36M+

Enterprise Portfolio

Proven experience managing complex SaaS and cloud accounts at enterprise scale

20–43%

Cloud Cost Reduction

FinOps-led optimization across AWS, Azure, and GCP tied to real business outcomes

Qualifications, Expertise & Industries

Enterprise Customer Success Leadership

Cloud Cost Optimization & FinOps

Net Revenue Retention & Expansion Strategy

Renewals & Forecasting Ownership

Strategic Cloud Advisory

Multi-Cloud Expertise (AWS, Azure, GCP)

Product-Led & Sales-Led Growth Alignment

Executive Stakeholder Engagement

Cloud Governance & Financial Management

Churn Mitigation & Risk Management

Enterprise SaaS Adoption & Lifecycle Design

Cloud Economics & Value Realization

Partner & Hyperscaler Co-Sell Programs

Channel & Partner Enablement

Infrastructure & Data Center Modernization

Technical Account & Platform Advisory

Customer Health Analytics & Telemetry

Cross-Functional Leadership

AI-Enabled Productivity & Analysis

SaaS, Cloud, MSP & Infrastructure Industries

Cloud Savings Calculator

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Potential cloud savings

Based on Nathan's track record of 20–43% cost reductions for enterprise clients.

Your annual cloud spend

$500K / year

Typical savings (30% FinOps engagement)

$150K / year

See full breakdown

Experience With

Credentials

AWS Certified Cloud Practitioner

Microsoft Azure AZ-900

CCSM Level 1

CCSM Level 2

FinOps Certified Practitioner

Rackspace AI Business

Rackspace AI Ready

Featured Work

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Aligning Enterprise Customer Success and FinOps to Drive Retention and Expansion

Enterprise customers operating across public and private cloud environments were under pressure to control rising infrastructure costs while still supporting growth, modernization, and security requirements.

•Strengthened executive trust by demonstrating that cost optimization supported secure, scalable, and compliant cloud operations

•Enabled customers to expand managed services coverage across public and private cloud environments

At Risk Enterprise Renewal and Margin Protection in a Hybrid Cloud Environment

A multinational insurance company with a seven figure MRR footprint and eight figure ARR was at significant risk of churn.

•Secured a three year contract renewal protecting eight figure ARR

•Prevented a rapid exit of private cloud workloads to public cloud competitors

Executive Account Turnaround and Trust Recovery After Failed Implementation

A strategic enterprise customer experienced a failed implementation that resulted in stalled adoption, internal dissatisfaction, and the loss of an executive sponsor.

•Stabilized the account and halted further erosion of executive trust

•Re established leadership confidence through clear ownership, transparency, and predictable execution

Interested in working together?

Ask questions about my experience, use the fit assessment tool, or reach out directly.

Target roles: Principal CSM, Senior Enterprise CSM, Director of CS, FinOps & Cloud Economics Advisor, Head of CS… see all 10 on Contact

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