Nathan Spear

Make enterprise Customer Success and FinOps decisions with real proof

I'm Nathan Spear. This site helps recruiters and hiring managers assess fit, review outcomes, and explore real work across enterprise Customer Success, renewals, expansion, and cloud cost optimization.

Enterprise CSRenewalsExpansionFinOpsAWSAzureGCP

Key Highlights

151%
Net Revenue Retention

Renewals and expansion driven by data, lifecycle design, and executive alignment

$36M+
Enterprise Portfolio

Proven experience managing complex SaaS and cloud accounts at enterprise scale

20–43%
Cloud Cost Reduction

FinOps-led optimization across AWS, Azure, and GCP tied to real business outcomes

Cloud Savings Calculator

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Potential cloud savings

Based on Nathan's track record of 20–43% cost reductions for enterprise clients.

$500K / year

Typical savings (30% FinOps engagement)

$150K / year

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Experience With

Cloudquery logoRackspace logoRedapt logoZoominfo logo
Extensis logoLenovo logoIbm logo

Credentials

AWS Certified Cloud PractitionerAWS Certified Cloud PractitionerMicrosoft Azure AZ-900Microsoft Azure AZ-900CCSM Level 1CCSM Level 1CCSM Level 2CCSM Level 2FinOps Certified PractitionerFinOps Certified PractitionerRackspace AI BusinessRackspace AI BusinessRackspace AI ReadyRackspace AI Ready

Featured Work

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Aligning Enterprise Customer Success and FinOps to Drive Retention and Expansion

Enterprise customers operating across public and private cloud environments were under pressure to control rising infrastructure costs while still supporting growth, modernization, and security requirements.

Strengthened executive trust by demonstrating that cost optimization supported secure, scalable, and compliant cloud operations
Enabled customers to expand managed services coverage across public and private cloud environments

At Risk Enterprise Renewal and Margin Protection in a Hybrid Cloud Environment

A multinational insurance company with a seven figure MRR footprint and eight figure ARR was at significant risk of churn.

Secured a three year contract renewal protecting eight figure ARR
Prevented a rapid exit of private cloud workloads to public cloud competitors

Executive Account Turnaround and Trust Recovery After Failed Implementation

A strategic enterprise customer experienced a failed implementation that resulted in stalled adoption, internal dissatisfaction, and the loss of an executive sponsor.

Stabilized the account and halted further erosion of executive trust
Re established leadership confidence through clear ownership, transparency, and predictable execution

Interested in working together?

Ask questions about my experience, use the fit assessment tool, or reach out directly.