Nathan Spear
Enterprise CSM & FinOps Professional

Enterprise CS leader.
Proven results.

I'm Nathan Spear. This site helps recruiters and hiring managers evaluate fit, review outcomes, and explore real work across enterprise Customer Success, renewals, expansion, and cloud cost optimization.

Enterprise CSRenewalsExpansionFinOpsAWSAzureGCP
View ExperienceAssess FitContact MeAsk a Question
Key Highlights

What I bring to the table

151%
Net Revenue Retention

Renewals and expansion driven by data, lifecycle design, and executive alignment

$36M+
Enterprise Portfolio

Proven experience managing complex SaaS and cloud accounts at enterprise scale

up to 43%
Cloud Cost Reduction

FinOps-led optimization across AWS, Azure, and GCP tied to real business outcomes

Qualifications

Expertise & Industries

Enterprise Customer Success Leadership
Cloud Cost Optimization & FinOps
Net Revenue Retention & Expansion Strategy
Renewals & Forecasting Ownership
Strategic Cloud Advisory
Multi-Cloud Expertise (AWS, Azure, GCP)
Product-Led & Sales-Led Growth Alignment
Executive Stakeholder Engagement
Cloud Governance & Financial Management
Churn Mitigation & Risk Management
Enterprise SaaS Adoption & Lifecycle Design
Cloud Economics & Value Realization
Partner & Hyperscaler Co-Sell Programs
Channel & Partner Enablement
Infrastructure & Data Center Modernization
Technical Account & Platform Advisory
Customer Health Analytics & Telemetry
Cross-Functional Leadership
AI-Enabled Productivity & Analysis
Live FinOps portfolio intelligence platform (Portfolio Analytics demo)
SaaS, Cloud, MSP & Infrastructure Industries
Cloud & FinOps Tools

Interactive demos

Illustrative cloud savings

Modeled from savings bands tied to outcomes in prior enterprise and mid-market roles (up to ~43% where conditions aligned).

$500K / year

Mid scenario (~30% program-level band)

$150K / year

See full breakdown

Live FinOps portfolio intelligence platform

Portfolio Analytics: interactive overview, account deep dive, and AI-powered executive reports. A live FinOps portfolio intelligence platform built from enterprise CS and cloud cost experience.

Open Portfolio Analytics
Experience With

Companies I've worked with

Cloudquery logoRackspace logoRedapt logoZoominfo logo
Extensis logoLenovo logoIbm logo
Technical Foundation

Credentials & Certifications

AWS Certified Cloud PractitionerAWS Certified Cloud Practitioner
Microsoft Azure AZ-900Microsoft Azure AZ-900
CCSM Level 1CCSM Level 1
CCSM Level 2CCSM Level 2
FinOps Certified PractitionerFinOps Certified Practitioner
Rackspace AI BusinessRackspace AI Business
Rackspace AI ReadyRackspace AI Ready
Featured Work

Case studies

View all →

Aligning Enterprise Customer Success and FinOps to Drive Retention and Expansion

Enterprise customers operating across public and private cloud environments were under pressure to control rising infrastructure costs while still supporting growth, modernization, and security requirements.

→Strengthened executive trust by demonstrating that cost optimization supported secure, scalable, and compliant cloud operations
→Enabled customers to expand managed services coverage across public and private cloud environments

At Risk Enterprise Renewal and Margin Protection in a Hybrid Cloud Environment

A multinational insurance company with a seven figure MRR footprint and eight figure ARR was at significant risk of churn.

→Secured a three year contract renewal protecting eight figure ARR
→Prevented a rapid exit of private cloud workloads to public cloud competitors

Executive Account Turnaround and Trust Recovery After Failed Implementation

A strategic enterprise customer experienced a failed implementation that resulted in stalled adoption, internal dissatisfaction, and the loss of an executive sponsor.

→Stabilized the account and halted further erosion of executive trust
→Re established leadership confidence through clear ownership, transparency, and predictable execution

If you're hiring for a senior CSM or FinOps leader who can deliver measurable outcomes, let's talk.

Book a 30-Minute CallAssess FitAsk a QuestionDownload Resume

Know someone hiring? Referrals always welcome.