Talks and AI Workshops
Live, hands-on AI sessions for customer success teams at CxXchange SuccessHour, co-hosted with Jan Young. Each one is built to be copied: the prompts, slides and demo data are free, and the replays show the whole build.
Workshops, newest first
How to Orchestrate Agents in Under an Hour
One prompt, four customer success jobs, four AI sub-agents running in parallel. Run the same demo yourself with the prompt and fictional data below.
Replay coming soon
The recording is being edited. In the meantime, the prompt and demo kit above have everything you need to run it yourself.
How to Orchestrate Agents in Under an Hour
A general contractor, not an electrician: one prompt hands Claude a whole week of CS work (renewal proposals, a quarterly ROI summary, CRM updates, and usage gaps), and it splits the job across sub-agents, checks their work, and flags what it could not verify. Plus the four-line scope of work that keeps an AI on track, and what happened when the same jobs ran on four different AIs.
CxXchange SuccessHour, October 2026. Co-hosted with Jan Young.
How to Build Your AI-Powered Portfolio Site in Under an Hour
Here are the exact materials I used in the session, free to copy. Grab them, then watch the video below to see the whole build, start to finish.
How to Build Your AI-Powered Portfolio Site in Under an Hour
A live build: turning a resume and LinkedIn profile into an interactive portfolio site, using a StoryBrand-style prompt aimed at a specific hiring manager. Inputs, prompt structure, token-saving moves, and a 30/60/90-day plan that shows capability instead of claiming it.
CxXchange SuccessHour, April 2026. Co-hosted with Jan Young.
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