DevOps & Platform Engineering Fit
How enterprise customer success, FinOps, and cloud experience translates to account management for DevOps automation and platform engineering companies.
Background → DevOps platform ICP
Enterprise CSM & FinOps
- •Managed $36M ARR portfolios across cloud and SaaS infrastructure
- •Partnered with platform, network, and security teams on observability and governance
- •Delivered 20–43% cloud cost reductions through RI/SP, tagging, and rightsizing
- •Built adoption campaigns, health scoring, and risk plays for technical products
- •Achieved 151% NRR and 95%+ retention across enterprise accounts
DevOps platform buyers
- •VP Engineering, Head of DevOps, Platform Engineering leads
- •Care about: clearing backlog, reducing ops cost, compliance (SOC2, HIPAA, PCI)
- •Need: time to value, adoption across teams, measurable outcomes
- •Risk: stalled implementation, low adoption, renewal churn
- •Success: faster deploys, audit-ready, ops cost down, team velocity up
My experience → DevOps platform use cases
Cost optimization & FinOps
Built four-lever cost frameworks (RI, SP, EDP, MAP) and delivered 20–43% savings across $36M portfolios. Fits: cost optimization agents, budget controls, rightsizing, and chargeback/showback for DevOps platforms.
Security & compliance
Partnered with security and platform teams on governance, asset inventory, and compliance (SOC2, HIPAA). Fits: compliance automation, security patching, access control, audit reporting for regulated industries.
Migration & modernization
Guided enterprises through cloud migrations, hybrid deployments, and infrastructure modernization (1,200+ servers, Azure, SAP HANA). Fits: migration agents, workload discovery, onprem-to-cloud, VM-to-Kubernetes.
Adoption & enablement
Designed repeatable adoption campaigns, TTFV playbooks, and health scoring that drove 151% NRR and 51% expansion growth. Fits: developer self-service, onboarding, enablement, and expansion plays for DevOps platforms.
Why this matters for account management
- •I speak the language of DevOps buyers: backlog, ops cost, compliance, velocity. I've sold and supported infrastructure and platform products to these personas.
- •I've driven outcomes they care about: cost savings, faster time to value, adoption, compliance readiness, and renewal/expansion.
- •I've managed enterprise complexity: $36M portfolios, Fortune 500 accounts, multi-cloud, security-conscious environments, and C-level alignment.
- •I build systems, not one-offs: adoption frameworks, health scoring, playbooks, and renewal engines that scale across portfolios.
Related tools & resources
DevOps Backlog Cost Calculator
Estimate the annual cost of your DevOps backlog and potential savings with automation. Interactive calculator with tickets, hours, and cost inputs.
Calculate backlog cost →DevOps Platform Positioning
How I'd position a DevOps platform for VP Engineering, Head of DevOps, and CISO personas. Pain, outcomes, and proof points for each.
View positioning →Let's talk about your customers
Discuss your ICP, use cases, and how I'd approach accounts in your portfolio.